How can we help you?
Why does it make noise when igniting?
How should I clean the burners?
Why does the burner turn off by itself?
What should I do if I smell gas?
What type of gas should I use?
Why is the flame yellow or orange?
Why won’t one of the burners ignite?
What should I do if there is no spark?
Why is the flame weak or not heating properly?
Why doesn’t it turn on if it’s new or recently installed?
How should I clean the cooktop?
Why does it produce a strange smell when turned on?
What cookware is recommended for induction?
Why is one heating zone not working?
What should I do if the cooktop is locked?
Why is it not heating properly?
Why doesn’t it turn on if it’s new or recently installed?
Why does the fan remain on?
Why does the light stay on?
How do I clean it without damaging the cavity?
How do I set the timer?
Is it normal that it takes time to heat up or makes noise when turning on?
Why doesn’t the flame stay on? (Gas ovens)
Why does it turn off during use?
Why don’t the top and bottom heat at the same time?
Why doesn’t it reach the set temperature?
Why doesn’t it turn on?
What size hood should I install?
How often does it require maintenance?
Should it be vented to the outside?
How should I clean the filters?
How often should filters be replaced and what types are used (charcoal/aluminum)?
What should I do if it makes loud noise?
Why doesn’t it extract smoke even though the lights turn on?
What is the warranty period?
Can it be connected to a regulator or power generator?
What type of voltage protector should be used?
How often should it be defrosted?
What is the ideal temperature?
What should I do if there is frost buildup or ice maker leakage?
How should it be properly configured?
Is it normal for the sides to get warm?
What should I do if it doesn’t cool or doesn’t turn on completely?
Why doesn’t it cool if it’s newly purchased?
How long does a repair take and does it have a cost?
What should I do if I lost the purchase invoice?
Does the warranty cover damage caused by improper installation?
Where can I request authorized technical service?
How long does the warranty last?
How do I activate the warranty and what does it cover?
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